Legal · Data protection
Privacy Policy
This notice explains what personal data Uplink Technology collects when you use our website, contact us or work with us, why we use it, how long we keep it and the rights you have under India's Digital Personal Data Protection Act, 2023 and the DPDP Rules, 2025.
01Who we are
Uplink Technology ("we", "us") is a digital and AI agency located at BB-88 Garden City, Kosamadi, GIDC, Ankleshwar, Bharuch, Gujarat 393002, India. We are the Data Fiduciary for personal data collected through this website. Contact: info@uplinktech.in · +91 93278 80840.
02Personal data we collect
| Where | What we collect |
|---|---|
| Contact, quote and meeting forms | Name, email, phone number, company, country, service of interest and your message |
| Call-back request | Phone number and country code |
| WhatsApp, email and phone | Your number or email address and what you send us |
| Careers applications | Name, contact details, CV and information you choose to share |
| Website use (cookies) | Device and browser type, pages visited, approximate location and referral source, collected by analytics tools. See our Cookie Policy |
| Client projects | Business contact details, billing and GST details needed to deliver and invoice services |
We do not ask for sensitive data such as passwords, bank card numbers or health information through this website.
03Why we use your data
- To reply to your enquiry, prepare a quotation and schedule meetings
- To deliver the services you engage us for and send invoices
- To send service updates you asked for; marketing messages only with your consent
- To understand website usage and improve our pages
- To meet legal, tax and accounting obligations and to prevent misuse of our website
04Consent and withdrawal
Where we rely on your consent, it is requested in a clear statement next to the form you submit, for the purposes listed above. You can withdraw consent at any time, as easily as you gave it, by emailing info@uplinktech.in with the subject "Withdraw consent" or by replying STOP to our messages. Withdrawal does not affect processing already done, and we will stop processing within a reasonable time unless the law requires us to keep the data.
05Who we share it with
We do not sell personal data. We share it only with service providers who help us run our business, under confidentiality obligations:
- Web3Forms (form delivery) and our email provider, to receive your enquiries
- Hostinger (website hosting) and LiteSpeed cache on our hosting
- Google (Analytics, Search Console, Maps, Workspace tools) and WhatsApp, when you use those channels
- Accounting and tax professionals, and government authorities when required by law
Some of these providers may store data outside India, as permitted under Indian law.
06How long we keep it
- Enquiries that do not become projects: up to 3 years after our last contact
- Client and billing records: for the period required by Indian tax and accounting law (generally 8 years)
- Job applications: up to 1 year, unless you join us
- Analytics data: as set in our analytics tools (up to 14 months)
After these periods we delete or anonymise the data.
07Your rights
Under the DPDP Act, 2023 you can:
- Ask for a summary of the personal data we hold about you and how we use it
- Ask us to correct, complete, update or erase your data
- Withdraw consent at any time
- Nominate another person to exercise your rights in case of death or incapacity
- Raise a grievance with us, and then with the Data Protection Board of India if you are not satisfied
Email info@uplinktech.in. We may verify your identity before acting and will respond within the time set by law.
08Security and breaches
We use HTTPS, access controls, backups and reputable service providers to protect your data. If a personal data breach affects you, we will inform you and the Data Protection Board of India as required by the DPDP Rules, 2025, explaining what happened, the likely impact and the steps we are taking.
Our services are not directed at children under 18, and we do not knowingly collect their data without verifiable parental consent.
09Grievance officer and contact
Grievance Officer, Uplink Technology
BB-88 Garden City, Kosamadi, GIDC, Ankleshwar, Bharuch, Gujarat 393002, India
Email: info@uplinktech.in · Phone / WhatsApp: +91 93278 80840 · Monday–Sunday, 9 AM–9 PM IST
We may update this notice. The date at the top shows the latest version; significant changes will be highlighted on this page.